Alternative Dispute Resolution for Consumer Disputes

Under Law no. 144/2015, of September 8, consumers are informed that, in the event of a consumer dispute, they may resort to an Alternative Dispute Resolution (ADR) entity.

Espaço Quattro Apartments is available to use alternative dispute resolution through the following competent center:

National Center for Information and Arbitration of Consumer Conflicts (CNIACC)
Website: https://www.cniacc.pt

Consumers may also consult the updated list of alternative dispute resolution entities available on the Consumer Portal:
https://www.consumidor.gov.pt

For more information or to submit a complaint, the Electronic Complaints Book is also available at:
https://www.livroreclamacoes.pt